Registration

If your company is exhibiting, you must register through the exhibitor registration process, regardless of how you are participating in the meeting. Registering as an exhibitor entitles you to the benefits listed above. If you have questions about this process please contact John Russell jrussell@aphanet.org

Payment

Credit cards for attendee registration will not be charged until the first week of October. Payment for JFPS registration must be in U.S. dollars. Acceptable forms of payment include American Express, MasterCard, Discover, and Visa. You may submit payment via check (made payable to APhA) using the registration form or government purchase order. Conference access is not issued until payment is received in full.

Government purchase orders are acceptable from federal government agencies and military institutions only. Purchase orders can be submitted via mail and fax (not via the Internet) and must accompany a completed registration form. You must provide a credit card guarantee with your initial registration and purchase order. If the check is not received within 15 days after the meeting, your credit card will be charged for the full amount of your registration. APhA's Tax ID is 53-0026265.

Confirmation

A registration acknowledgment is sent via email upon receipt of registration. Detailed confirmations will be sent via email beginning the first week of October, once payments are processed. .

Changes and Corrections

Changes and corrections are accepted by email or phone through Friday, October 27. Changes and corrections needed after this date must be made on-site. Email your changes to Customer Service or call 202-628-4410.

Badges

Badges and tickets are distributed on site. Review your confirmation thoroughly before you arrive to ensure your registration includes everything you are expecting.

Cancellation Policy

If you choose not to attend the virtual event, email infocenter@aphanet.org to cancel your registration by September 30th to avoid having your credit card charged.

Thereafter, registration cancellations must be in writing and are refunded based on receipt as follows:

• By Friday, October 13 — Full refund
• By Friday, October 27 — Refund less $30 fee
• After Friday, October 27— No refund

Please note there are no refunds for no-shows.

Email your cancellation request to Customer Service or fax your request to 844-390-3782. You may send a replacement if you need to cancel after the deadline to avoid the complete loss of your investment.

Questions

Please contact Customer Service at 202-628-4410 or 800-237-2742 for additional assistance.