Just Culture: What is it Exactly?

Description

Safety in the workplace is important, but how do we establish a culture that encourages open reporting of adverse events and risky situations, yet hold people and organizations accountable in a just manner?  The challenge lies in distinguishing between a system that might create risks, which may result in a bad outcome, and reckless behavior that intentionally puts lives or organizations at risk. As the result of a movement in the aviation industry, Just Culture is redefining our system of workplace justice in many other industries over the last 20 years, including health care. Just Culture reshapes our understanding of accountability, the role of the system, and the role of human behavior, allowing us to distinguish between human behaviors and help us develop a way to establish a safe environment by managing the system, and behavior. This presentation highlights how to put “Just Culture” in your work environment.

Pharmacist Learning Objectives

At the completion of this activity, participants will be able to

  1. Define the role of Just Culture in creating a strong safety culture.
  2. List the three behaviors, human error, at-risk, and reckless and how we can reshape our understanding of accountability.
  3. Identify the three duties: values, procedures, and outcomes.
  4. Explain how to implement Just Culture within a federal government pharmacy setting

Technician Learning Objectives

At the completion of this activity, participants will be able to

  1. Define the role of Just Culture in creating a strong safety culture.
  2. List the three behaviors, human error, at-risk, and reckless and how we can reshape our understanding of accountability.
  3. Identify the three duties: values, procedures, and outcomes.
  4. Explain how to implement Just Culture within a federal government pharmacy setting
 
 
 
Speakers:
David
David Marx,
CEO
Outcome Engenuity
 
Learning Level: Level 1
Track: General Session
Session Time Slot(s): 
Date: 
Tuesday, September 12
Time: 
9:00 AM - 10:00 AM
Room: 
Rosen Shingle Creek - Panzacola North
ACPE Pharmacist: 0202-0000-17-178-L05-P
CEUs Pharmacist: .1
ACPE Pharmacy Technician: 0202-0000-17-178-L05-T
CEUs Pharmacy Technician: .1
Activity Type:
Knowledge-based